Last updated: April17, 2026

Thank you for purchasing from
Cash Box EA
Website: cashboxea.com

We aim to provide a high-quality trading experience. Please read this policy carefully before making a purchase.

1. Digital Product Policy

Cash Box EA is a digital Expert Advisor (EA) designed for XAUUSD trading.

Because the product is delivered electronically, all sales are final once the product has been delivered.

2. Refund Eligibility

We only offer refunds under limited circumstances:

✅ Eligible for Refund:
You did not receive the product after payment
The file is corrupted or inaccessible
There is a verified technical issue that prevents installation or activation, and our support team is unable to resolve it
❌ Not Eligible for Refund:
Change of mind after purchase
Lack of trading knowledge or experience
Dissatisfaction with trading performance
Losses incurred in trading
Broker-related issues (spread, slippage, execution speed)
Failure to follow setup instructions
Claims based on expected profits

3. No Return Policy

As this is a digital product, it cannot be returned or exchanged once delivered.

4. Order Cancellation

Orders may only be canceled before delivery
Once the EA file or license key has been sent, cancellation is no longer possible

5. Refund Processing

If a refund is approved:

It will be processed within 7–14 business days
Refunds will be issued via the original payment method
Any applicable transaction fees may be deducted

6. Technical Support

We are committed to helping you properly use Cash Box EA.

Our support team can assist with:

Installation guidance
Setup and configuration
Basic troubleshooting

7. Chargebacks & Disputes

Before initiating a chargeback, you must contact our support team.

Unresolved chargebacks may result in:

Suspension of your EA license
Permanent restriction from future access

8. Contact Information

For any questions or support:

Email: support@cashboxea.com
Phone: +92 3102714746

9. Risk Disclaimer

Trading in financial markets carries significant risk.

Cash Box EA does not guarantee profits, and past performance does not ensure future results.